Shipping & Delivery

We want your shopping experience with Love&Luka Clothing to be as smooth as possible. Below you will find everything you need to know about shipping, delivery, and tracking your order.

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Shipping Within Australia

We want your Love&Luka order to arrive safely and as quickly as possible.

Free Express Shipping is available on all Australian orders of $150 or more.

For orders under $150, the shipping options are: 

• Flat rate of $11 for Standard Shipping
• Flat rate of $15 for Express Shipping

All Australian orders are sent via Australia Post, with tracking included for your convenience and peace of mind.

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Delivery Timeframes

Orders are carefully packed and dispatched within 1–3 business days.

Express Shipping

Once your order has been dispatched, Australia Post estimates delivery within 1–3 business days for Express Post.

Standard Shipping

Once your order has been dispatched, Australia Post estimates delivery within 2–10 business days for Standard Post.

Delivery timeframes are estimates only and may vary depending on your location, public holidays or periods of high demand.

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International Shipping

Love&Luka Clothing is delighted to welcome customers from around the world.

We're currently working towards offering streamlined international shipping through our online store. In the meantime, if you're located outside Australia, we'd love to help.

Please contact us at orders@loveandlukaclothing.com with:

• Your delivery country
• The items you'd like to purchase

We'll happily provide a personalised shipping quote and delivery timeframe before you place your order.

International shipping costs and delivery times vary depending on destination and parcel size.

Please note that any customs duties, taxes or import fees charged by the destination country are the responsibility of the customer.

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Tracking Your Order

We understand how important your order is. That's why every parcel within Australia is sent using Australia Post with tracking included, providing greater visibility throughout the delivery process and added peace of mind for our customers.

While we take every care in preparing and dispatching your order promptly, delivery services are managed by Australia Post and delivery timeframes are outside our control.

Once your order has been shipped, you'll receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking details to become active within the Australia Post network.

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Delivery Enquiries

If your parcel appears delayed or you have any concerns regarding your delivery, please contact us at orders@loveandlukaclothing.com.

We'll gladly assist by lodging an enquiry with Australia Post or the international courier, and keep you informed throughout the investigation.

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Delivery Responsibility

Love&Luka Clothing is committed to assisting customers with any delivery enquiries and will always work with the delivery service to investigate parcels that appear delayed or missing.

Where Australia Post confirms a parcel has been successfully delivered to the delivery address provided at checkout, responsibility for the parcel transfers to the recipient.